Delivery Policy – MEMEVIRAL

Effective Date: March 12, 2025

At MEMEVIRAL, we strive to ensure that your orders are delivered to you in a timely and safe manner. This Delivery Policy outlines the procedures, shipping options, and important details regarding the delivery of your purchased products.

1. Shipping Locations

We currently ship within the United States and internationally to select countries. During checkout, you will be able to see the shipping options available to your location.

2. Processing Time

  • Order Processing: Once your order is placed, it will typically be processed within 1-2 business days. This includes verifying your payment, preparing your items for shipment, and handling any other operational tasks. Please note that during peak seasons or promotional periods, processing times may be slightly longer.
  • Business Days: Our business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed on the next available business day.

3. Shipping Methods and Delivery Times

We offer various shipping methods to ensure your order reaches you as quickly as possible. The shipping time depends on the shipping method chosen and the delivery destination.

  • Standard Shipping: Delivery typically takes between 5-7 business days within the United States.
  • Expedited Shipping: Delivery typically takes between 2-4 business days within the United States.
  • International Shipping: Delivery times vary depending on the destination, typically ranging from 7-21 business days.

Please note that the shipping time is an estimate and may be subject to delays due to factors such as weather conditions, customs processing (for international shipments), and courier delays.

4. Shipping Costs

Shipping costs are calculated during checkout based on the size, weight, and destination of your order. You will be provided with a shipping cost estimate before finalizing your order. We offer free standard shipping on orders over a certain amount. Specific terms for free shipping promotions are stated on the checkout page.

5. Order Tracking

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking number. You can use this tracking number to monitor the status of your delivery directly from the courier’s website.

6. Delivery Issues and Lost Packages

  • Missing or Lost Packages: MEMEVIRAL is not responsible for lost or stolen packages once they are marked as delivered by the courier. We recommend that you contact the shipping carrier directly for assistance. If you experience any issues, please reach out to our customer service team at info@memeviral.xyz, and we will do our best to assist.
  • Incorrect Shipping Address: If you realize that the shipping address provided is incorrect, please contact us immediately at info@memeviral.xyz. If the order has already been shipped, we may not be able to reroute the package. In that case, you can initiate a return once the package arrives.

7. Customs and Duties (for International Orders)

For international orders, the recipient is responsible for any additional costs such as customs duties, taxes, or import fees that may apply in the destination country. MEMEVIRAL does not have control over these charges, and they vary by country. Please check with your local customs office for information about these potential fees before placing an international order.

8. Delays in Delivery

While we strive to meet the estimated delivery times, unforeseen circumstances such as extreme weather, customs delays, or issues with the shipping carrier may cause delivery delays. In case of such delays, we will do our best to inform you promptly. MEMEVIRAL is not responsible for delays caused by external factors outside our control.

9. Contact Us

For any questions or concerns regarding your order, shipping, or delivery, please do not hesitate to contact us:

📍 Street: 2117 Green Street, Nashville, United States
📞 Phone: 615-544-3080
📧 Email: info@memeviral.xyz
🌐 Website: https://memeviral.xyz/